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Customer Reviews
Frequently Asked Questions
How Can I Track My HomeGreens Order ?
Once your order is dispatched, you will receive a tracking link via Whatsapp email and SMS. You can use this to track the status of your delivery and stay updated about its arrival.
What is Your Delivery Timeline ?
Delivery is free of charge. Orders are generally delivered within 3-4 working days after shipping. The standard processing time for orders is 1 working day.
Can I Update My Address After Placing An Order ?
You can request an address change by contacting our support team at Feedback@opexdecor.com promptly after ordering. We’ll do our best to accommodate your request if your order hasn’t shipped yet.
What is Your Exchange/Refund Policy ?
At HomeGreens, we strive for excellence in every shipment. To ensure a smooth experience we offer a 7 days return and exchange period. please review our Exchange/Refund Policy Page regarding exchanges and returns for more details.
How Can I contact HomeGreens Customer Support ?
If you have any questions or need assistance, you can contact our customer support team via email or our online chat service. We're here to help you with any concerns or inquiries you may have about our products or services.
For any customer support, order assistance, or queries you can reach out to us using the following channels:
📧 Email: feedback@opexdecor.com
🕐 Timings: Monday to Saturday, 11:00 AM – 6:00 PM
Whether you need help with your order, want guidance.